Location: 6500 W 51 St. Chicago, IL 60638
Salary: $23 - $26/hr
Schedule: Monday–Friday (5-day work week)

Job description

Who We Are

Midwest Food Services is a leader in the Asian food service industry, bringing a diverse range of ethnic cuisines, such as Chinese, Japanese, Korean, and Thai, to the table. Our corporate headquarters in Chicago is where we house our fully integrated food processing, manufacturing, logistics, and worldwide supply chain services all under one roof. With distribution centers spanning the US, over 2 million square feet of warehousing space, and a fleet of more than 1,000 trucks, we're the go-to when it comes to reliable delivery services.

What You'll Do
As a Quality and Inventory Control Associate, your primary role is to ensure that our products consistently meet food safety and quality standards while maintaining accurate inventory, complying with company, state, and FDA regulations. Your role is not just ensuring the quality of products and accuracy of inventory, but also safeguarding the trust that customers put in us.

You will be responsible for:

• Conducting inbound and outbound product inspections and verifying inventory accuracy at each stage.

• Managing and/or assisting with product allergen inspections, ensuring accurate allergen labeling on food products to prevent cross-contamination.

• Calibrating thermometers for warehouse use and monitoring cooler and freezer temperatures.

• Conducting routine and cycle inventory counts, reconciling discrepancies, and maintaining up-to-date inventory records.

• Assisting in the performance of technical operations like setting up 2nd shift picking by applying QC verification labels, examining products, recording results, and taking corrective actions if necessary.

• Tracking and managing inventory levels to minimize waste, shrinkage, and stock discrepancies.

• Assisting in the evaluation and resolution of customer complaints through vendor scorecards, including but not limited to quantifying reasons for rejected loads (i.e. yellowing, browning, temperature damage, etc.)

• Helping support the development of vendor scorecards.

• Supporting ERP/PDA scanner testing and ensuring accurate inventory data entry across systems.

• Assisting in generating inventory and quality reports as requested by management.

• Overseeing the disposal of expired products and maintaining accurate records of all removed inventory.

• Performing glass and brittle plastic audits.

• Collaborating with internal teams to facilitate continuous improvement in both quality and inventory processes.

• Recommending process improvements for efficient quality control and inventory management.

• Analyzing trends in inspection and inventory data to proactively identify potential issues.

• Paying attention to the details of product quality standards and inventory accuracy.

• Fulfilling any other duties as assigned.

Physical Requirements for the role:

• Must be able to stand for long periods of time.

• Must be able to work in various temperatures as cold as -10°F.

• Must be able to lift 20-30 lbs regularly and 100 lbs occasionally.

• Must possess manual dexterity to handle tools.

Qualifications

• High School Diploma

• Basic Microsoft Word & Excel Skills

• Minimum of 1 year of quality control and/or inventory management experience (preferred)

• Previous experience working with food allergens (preferred)

• Experience with ERP or inventory management systems (preferred)

• Bilingual in either Chinese or Spanish and English (preferred)

Sponsorship for Employment
Midwest Food Services does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment, applicants must be currently authorized to work in the United States on a full-time basis.